You ensure employees obtain the qualifications and training needed to reach their full potential 
Formal qualifications are important for:
·         the company, to ensure people have received the appropriate level of training needed to undertake a particular job role
·         individuals as recognition of the standard and level they have achieved 
Key Issues
·         The company should have a training policy identifying how people can obtain the training and qualifications they and the company require
·         A training budget should be approved in the company’s business plan
·         Individual training requirements with associated costs should be established and agreed as part of the appraisal process
·         Everyone should be encouraged to realise their potential and obtain professional qualifications and then participate in continual development
·         Company policy should include recruiting trainees, supporting them to acquire the skills needed to sustain future prosperity
·         Trainees should span all areas of the business: trade apprentices, engineers, technicians, accountants, business management, marketing, personnel etc.
·         Links should be formed with a range of teaching / training organisations that can provide access to the appropriate accredited courses:
o      Local colleges of further education qualifications in English, Mathematics, and general subjects (NVQ1 to NVQ3)
o      Regional colleges of higher education that specialise in industry specific training; engineering, manufacturing, business management, computing, and such (NVQ2 to NVQ3)
o      Local universities offering degrees in subjects relevant to the company (NVQ4)
o      National universities for those with senior management potential and have attained the qualification standards needed for entry onto selected Graduate or Post Graduate courses (NVQ4)
o      International Universities for specialist mid career training in acknowledged best practice
o      Specialist trainers to provide focus and commitment to programmes aiming to change ways of working or introduce new concepts, such as ‘customer-first programmes’
Remember - Paper qualifications must be supplemented by on the job training before a person can be considered competent to undertake a particular job role
Factors for Success      
Factors to  Avoid
1.     Funds are available to pay for the appropriate training
2.     Your managers release people for training and acknowledge the benefits
1.     Training people and retaining them in their current job - they will leave
2.     Training people and promoting them beyond their level of competence
Who does this apply to?
All managers, groups responsible for developing employees
Realisable Benefits
A more skilled and better motivated workforce, capable of growing your business


The working environmentThe working environment

The working environment

Sharing information with your workforceSharing information with your workforce

Sharing information with your workforce

Appraising employeesAppraising employees

Appraising employees

Succession planningSuccession planning

Succession planning

Ensuring employees gain experienceEnsuring employees gain experience

Ensuring employees gain experience



Reward schemesReward schemes

Reward schemes

Work/life balanceWork/life balance

Work/life balance

Reducing overtimeReducing overtime

Reducing overtime

Collaborating with educational establishmentsCollaborating with educational establishments

Collaborating with educational establishments