· The appraisal process must be of benefit to both the company and the individual. It must be clearly defined, conducted with absolute integrity, be seen to be fair and its purpose clearly identified
· Appraisals that link a person’s performance to pay awards are usually taken more seriously and are more likely to be completed in the allotted time
· What is an appraisal?
o An appraisal should be a constructive meeting between two people, encouraging a free exchange of views. It should result in an action plan, signed by both, that benefits a person’s career development and succession plans
o Prior to appraisal, people should be asked to prepare statements of their achievements, personal goals, strengths, weaknesses and specific training needs
o The appraisal process should establish a set of actions, both for the company and the individual, which both parties are committed to implement
o The appraisal process should be completed annually with a follow-up on progress every six months, if deemed necessary for particular employees
o To make the process meaningful, an element of people’s pay increase should be based on their performance over the past year. Some organisations use the appraisal process to justify all pay increases
o Appraisals should not be used to discipline people
o Appraisals will help you to identify people’s training needs, and allocate an appropriate budget to fund their training courses and release. Remember that useful and inexpensive training can be achieved by gaining experience of working in different areas.
· The company should publish an employee framework that identifies the characteristics of the working environment and the practices that need to adopted in order to sustain the business now and in the future
· People with routine jobs may have their pay and reward system linked to a skills audit that identifies their ability to perform a variety of tasks
· Attitude surveys can provide useful insights into how employees regard the business management and their willingness to accept changes
· Running an appraisal scheme demands considerable time commitments therefore must be stripped of bureaucracy and tasks that don’t add value