· Good housekeeping requires everyone to accept responsibility for the cleanliness and appearance of their work area and take pride in it
· The Japanese introduced five ‘S’ as an effective way of promoting the good practices needed to establish an appropriate working environment
· In Japanese, the five S’s are Seiri, Seiton, Seiso, Seiketsu, and Shitsuke. No direct translation exists, but the concepts are broadly as follows:
o Sort - throw out everything that is not directly necessary for current operations, including equipment, documentation, components, tools
o Segregate - organise and arrange items close to where they are used and establish finite limits on the number of items held.
o Shine - clean the area, equipment and tooling, encouraging people to take care of facilities and eliminate possible quality, safety and personal health problems resulting from dirt, dust and a poor working environment.
o Strengthen - adopt the first three ‘S’s as a normal way of working. Reinforce it by measuring performance and encouraging people to identify problems and resolve them by teamwork.
o Standard - insist that people follow procedures and work to defined standards.
· Managers must invest time and money in the overall appearance of facilities and ensure that the following, where appropriate, are in place:
o Materials should be well organised and stored in appropriate containers
o Cells/modules should be clearly marked out and have their own identity
o Floors should be painted/tiled
o Employees should be provided with standard work wear
o Teams should maintain prominent displays of relevant information
o Signs should conform to national standards (where available), be visible and be obeyed
o Rest areas that meet the needs of the workforce should be provided
o Equipment should be maintained to a high standard and free of leaks etc
o The appearance of equipment should reflect the pride your people take in their work
o Waste materials should be collected, controlled and disposed of safely
o Managers should undertake regular, surprise, audits that score a range attributes. Any deficiencies should result in prompt corrective action